Also ask yourself if this is the only number that has the issue when you call, or if the receiver is only not able to receive your call. If they aren't, they will want to contact their carrier to troubleshoot. If you are still having this issue, contact the person you are calling from other means, like text or email, and determine if they are seeing your calls come through. You can also check your device settings and get more troubleshooting help on our Device Support Tool. If this doesn't help, check out our Troubleshoot & Resolve Tool to help diagnose your call service.
Ensure that silencing unknown callers is turned off too as this is known to interfere with the call service.Some settings such as call forwarding, do not disturb, and airplane mode should also be disabled for both parties as they are known to interfere with making & receiving calls.Confirm that the ActiveArmor App is also not blocking calls.They may need to change the device using the drop down option. The receiver can check their Block List on their call app to ensure that calls are not being blocked.To solve these issues, you can have the receiver try the following: The receiver has set up a block or do not disturb option.Please reach out to the person you are attempting to call to confirm this via another method like text or email. The receiver could be refusing to answer your call (pressing end call instead of answering).Learn how to extend ringing time to allow time for the receiver to have more time to answer. The person has a short ringing time and no VM set up.Poor coverage or transitioning between cell sites during the call attempt.The primary reasons for calls ringing a few times and then going to a busy signal are: Please note that this issue lies with the receiving party, and is not an issue with the calling party. Hi Community, we're here to help answer your questions on this issue.
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